This method is done by using surveymonkey.com as a media to gather 100 correspondents within age 17 to 60. The questions are about their opinion on the peak period, the causes of traffic jam, and how they avoid traffic jam.
According to the survey, 62.63% of 100 correspondents usually stucks in traffic jam, while the 37.37% doesn’t, and most of the correspondents (56.57%) said that they usually take bus while 38.38% correspondents usually use car and 33.33% correspondents usually take MRT. 
Fig.1.2a. Peak hours on the road
Majority (54%) usually stuck in traffic jam at 7 to 10 (in the morning) and 6 to 9 (in the evening) which means these are the peak hours on the road (Fig.1.2a.). 
Fig.1.2b. The causes of traffic jam
Too many vehicles on the road has become the main causes of traffic jam (82.83%), while the second causes of the traffic jam is road construction (33.33), also accident and raining that make the road wet and slippery (24.24% and 18.18% accordingly) (Fig.1.2b).
One third of the correspondents said that they can avoid traffic jam by taking another transportation such as MRT or walking, avoid to go on peak hours, and find another route to reach the destination.
In conclusion, majority usually stuck in traffic jam and too many vehicles on the road is the main cause of the traffic jam.
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